frequently asked

For items that are in on hand, we strive to send them out in a day or two after receipt of your order.

Most items will typically take one week for construction and then the additional time for shipment (1 – 3 weeks total). There are times, such as when Susan is participating in a show, when production could take an extra week. If you have a specific date when you must have your garment, please advise us when you place your order. We will let you know within a day or two that we are able to meet your deadline.

We ship by USPS priority or UPS ground. The standard fee is $20 for one item, and delivery typically is 3 days. These charges are for US only. Other destinations will be charged for additional service.

If you need your item for a special event and a guaranteed date, let us know. There will be an additional charge for expedited delivery.

Photos don’t always provide the information you need to guarantee that a garment will be the perfect match for you. If you need to return a garment, contact us as soon as you can. We will accept any item as a return within 10 days of your receipt of the item. We will provide the return address when you contact us. 

We would prefer to work with you to adjust the garment to better fit your body or taste. Adjustments will typically be made free of charge. We reserve the right to deny the change.

Upon receipt of the item in original condition we will refund your payment, minus the shipping charge.

Susan has been collecting  beautiful fabrics for 30 years. Our descriptions with each item are a basic description. Contact us if you would like further information.

Colors look different on different screens. If you need an exact match, send us an email and we can discuss how to confirm your color requirement.

Susan’s designs are meant to be free and flowing. They tend to run large and roomy with the fabric playing a role in the silhouettes.

Click here for the size chart used.